Privacy Policy

This policy explains what Sandbox Synergy LLC collects, why, and the choices you have. We keep it short and plain.

What we collect

• Plan answers: your business type, team size, goals, the tools you're interested in, and any lead-finder targets you describe.
• Contact details: your name, company, work email and (optionally) phone number.
• Payments: handled by our payment processor. We receive confirmation and your billing contact details — we never see or store full card numbers.
• Anonymous usage: which survey steps are viewed, using a random session ID. No advertising trackers and no cross-site tracking.
• Client data: information you put into tools we build for you. This belongs to you and is used only to provide your Services.

How we use it

• To prepare your plan, follow up with you, and deliver the Services you buy.
• To send receipts, project updates and service notices.
• To understand which parts of our website help people and improve them.

What we never do

• Sell or rent your personal information.
• Use your business data to train tools for anyone else.
• Share your information except with providers that help us run the Services (hosting, payments and email delivery) under confidentiality obligations, or when the law requires it.

Where it's stored and how long

Data is stored on secured servers in the United States with encrypted connections, access limited to people who need it, and regular backups. We keep plan requests for up to 24 months, and client data for as long as you're a client plus a short period for backups — or less, if you ask.

Your choices

• Ask for a copy of your information, or ask us to correct or delete it.
• Unsubscribe from non-essential emails at any time.

To make a request, email us using the contact details below. We'll respond within 30 days.

Children

Our Services are for businesses and are not directed to children under 16.